Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed.
Refunds are only issued if:
- You purchased the same product more than once
- The files are corrupt or cannot be accessed, and we fail to resolve it
Refund requests must be made within 7 days of purchase.
📧 To request a refund, contact us at shop@addeta.com with your order ID.